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Anyone who’s been on a cruise before knows that the cruise experience is all about customer service, from the attendants who clean your room and turn down your bed, to the wait staff and entertainers who make it their job to delight you in every way.

Having been pampered and indulged for a week, Read More

SEO has gotten an ugly rep over the years. Some of it deserved, some not so much. Unfortunately, many good SEO's get lumped into the same category as the bad ones. Kinda like lawyers, I suspect. Read More

Recent survey informs us that manners in the office are on the decline, particularly where mobile phones and Blackberries and androids are concerned. What should you do to improve the quality of your interactions. Read More

Although there are a lot of free resources for small business, sometimes it does feel like information overload. It can get confusing on what are the right marketing strategies and tactics to action and what can happen is no action.New section of the website now open. Read More

There’s still a large population out there that rarely shops online. As a result, you have to make your checkout process as simple as possible or else you may risk alienating those who don’t know what they are doing. Read More

Unfortunately in business, the benefits and risks are not always obvious. Quick and fun risk analysis can be done on anything that involves spending time or money. Read More

Should you write content for search engines or visitors? You need traffic from Google but it's got to be useful or your site won't convert, won't sell. Here's a quick look at this false dilema and how to make search engine friendly content that users love. Read More

The Purple Cow is about you (whether you are a brand, business, blog, whatever), standing out from the crowd of other “cows”. It is about what it’s going to take for you to step out and fill a role that few others can or are willing to do. Read More

My Social Networking Coaching Club Site Launch on 29th March 2011. Louise is a certified and licensed coach of this trademarked program! Read More

Since have started my business have managed to stay encourage by installing inspirational quotes on my memory. Something staying motivated can be hard but having sticker notes with powerful inspirational quotes can help supercharge you day and give you more energy to more on. Read More