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juggleI know today’s short post might come as a surprise to regular readers of this blog, but even though I promote the heck out of social media use for small business, I see a dangerous side as well.

Some small business folks equate busy with business. The problem with social media usage is it can keep you really, really busy, without producing a dime of business. Read More

O.K., let's face it. You can't stay at your computer 24/7 even if your office happens to be in the living room or at the kitchen table. So how do you stay available for customers especially during the Holiday season when you're visiting family and friends. Smallbiztechnology.com has these tips for always staying connected and being able to respond to and serve your customers. Read More

My two year old came up to me this morning. She leaned in with her little face, looked me in the eyes and whispered, “I love everything about you.”

It made me smile, because I have been saying this to her for many months now. Throughout her life, there are things I want her to learn and understand… Read More

Real-time search is a hot topic right now and many claim that this is proof that social media is for real and here to stay. I agree with it adding additional validation that social media is going mainstream, but I have my doubts that real-time search will last, or at least become modified. Read More

The decade is coming to a close and the 2000's have changed the business landscape forever. Take a look at the 5 things that impacted business the most in the last decade. Read More

There is a lot of discussion on who is responsible for a companies growth. What do you think, is sales responsible for a companies growth?

This post breaks down, who and what impacts growth the most. Complete with some good discussion and thought. Read More

Every interaction your business has with a customer is marketing. Well, Customer Service is a huge marketing component. Do it right or die. Read More

2009 saw its fair share of communication faux pas. Here are the top ten worst blunders and lessons we can learn from them. Read More

In sales the close is important but not everything. To close more effectively and with less stress, you need to set things up right from the start, even before the first meeting. Read More