Customers are the most important element of any business. They represent sales and revenue to keep a business going. Small business owners asked if they have good customer service, the majority respond: "Of course!” One has to wonder if the answer would be the same if we asked the same of customers Read More
Do you already have a loyalty program in place? If not, it is time to adopt the system that would get you a solid base of returning customers. Read More
Do you as a Hotel Manager find yourself standing at the crossroads in your career, either questioning yourself or finding it difficult to make decisions?

Developing a Hotel leadership mindset has no relation to one’s career or job title. It has everything to do with the manner in which Read More
"#Make #Money with #Amazon"

#Without #Selling anything...
Without #affiliate #marketing...

How?

here is How?

How to Become an Amazon #Mechanical #Turk and Make Money with #Mturk

#amazonmechanicalturk Read More
Losing customers is losing money along with the credibility that the company had built over these years!

Here's a narrative on how businesses can measure customer churn, the revenue lost with every customer and the retention strategies that could lower their customer attrition rates. Read More
Traditionally, customer relationships and interactions were perceived on a one-to-one basis; one customer:one business. But with the marriage of so many technologies, that's shifted to a one-to-many relationship, which means providing a seamless CS means working together across organizations. Read More
An unhappy customer is always an opportunity. Act quickly, make sure they're heard and use this as a learning experience: 5 ways to turn a complaint into a brand advocate. Read More
How is your Hotel turning ordinary into extraordinary?

Creating that breakfast tray that makes the guest feel extra special is all about the little x-factor that makes a micro-moment shareable. Often when I talk about Social Media Marketing, I put this in context with change and transf Read More
If your once valued customers haven’t made an appearance recently, there probably isn’t a great mystery at all. The reason might be a very simple one. So, while they may have been abducted by aliens, the answer is probably a lot more straightforward. And as Holmes himself would usually utter, quite Read More
"The customer wants a seamless experience. You and your organization want to provide them with that experience. Although the customer may not care how you achieve this, it's an absolute must that your business does." Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!