Do you have home insurance? You should know what all your home insurance covers or how many ways does it protect your house. Here are some aspects generally covered by home insurance.

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The success of retail business is largely dependent on having satisfied customers. Use these tips to keep them happy and coming back to your business. Read More
How can a customer service manager know their team's performance without having a performance review? Answer: they can't.
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If you are among companies looking for fully-integrated support teams with on-demand availability, make sure you look at Support as a Service.
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If you think patients can’t put a price on their health, think again. When seeking medical care, cost is one of the most important factors people take into consideration. Cost transparency is closely tied to patient satisfaction rates. Here’s some advice to help you get on the same page with your p Read More
From keyless room entry to online booking, automation has been assisting hotels large and small for decades. The convenience and experience of this advanced technology continue to raise the bar of guest expectations.

Guests look for ease and quality when booking hotels. Whether you’re Read More
Is your hotel committed to supporting families that care for a child with autism spectrum disorder (ASD)?

Even though ASD is protected by The Americans with Disability Act (ADA) we still see reports from families running into major challenges with hotels that have not taken actions to Read More
Today customer experiences represent a holistic approach through a growth mindset that connects systems, data, and teams to create a seamless and personalized customer experience from one hotel brand’s reference point to the next.

As hoteliers, we have to understand the customer experi Read More
Every hospitality brand must work on improving their company culture. If your staff are happy, their job satisfaction will feed into their work and interactions with your guests.

If, however, they are unhappy in their role, it could lead to low productivity and a poor customer service Read More
In the era, where older generations think in terms of hotels and car rentals, and millennials think traveling in terms of Airbnb and Uber, hoteliers can no longer serve the best interest of their guests only through conventional means. And that splashes of digitalization have also been felt by the Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!