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I often read and hear about how selling is, or should be, all about the customer. And I agree. It is mostly about the customer. But it's also all about Read More

"When a customer visits a website, if the site knows well about the visitor and understands the preferences of the person without inquiring about them, and is able to offer relevant information and products, just as a shop assistant might of store they often visit, then there is nothing more efficient for the company or the consumer for that matt Read More

You know things have gotten a lot better when one of the biggest concerns in the economy is commercial real estate, because six months ago this was something that was put to the back of the worry list and here it is at the fore-front. Read More

"In the second half of the 20th century, we have gradually learnt to talk and think of each other and ourselves less as workers, citizens, parents or teachers and more as consumers." Read More

If you have a home based business, one thing that you can do to improve yourself is to constantly learn new things and expose yourself to new ideas and concepts. Read More

This article from WebCPA looks at the Private Company Financial Reporting Committee of the International Accounting Standards Board and its discussion of a global accounting standard for small business. What exactly such an international standard will mean for small entrepreneurs the world over is unclear. If standards are simply a means by which Read More

The author insists that new business sellers should use credibility statements instead of trust statements during the initial contact. Read More

Business leaders and owners are battling through similar challenges these days. “My business is down, we are struggling, the economy is killing us. I have our team doing what we did in '93, but this time it just isn't working—” Your entire team is watching you and they are wondering— Read More

It is easy to put more focus on the method of forecasting sales results rather than the putting the focus on the purpose of forecast which to drive activity, accountability and execution. Read More