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Customer loyalty can certainly play a significant role in the long term success of any company. The true hallmark of a successful business is whether or not customers return to your organization time and time again, whenever they have a need for the particular type of product or service that your company has to offer. Read More

Everyone loves social media. That is not the issue. There is really one huge issue that keeps individuals from using social media and that is time. Time can be an ugly thing if you are not productive with the tools and time given to you. How are you productive and manage your time effectively? I use the four-touch point model. Read More

Your international sales success depends on the choices you make in how you connect with your international clients. One of these first choices is to always try to see things from the other person's point of view and this can be very difficult in cross-cultural sales encounters. Read More

Under any circumstance, the sale of your home can be emotionally challenging. The sale of your house under difficult circumstance, for example, pursuant to a court order after divorce, can be even more difficult. Read More

When you went to your last dental visit did you sit in the chair and wonder what kind of marketing the doctor was doing to drive business? I bet you didn't. And neither did many of the dentists. A severe recession will change all that and many dentists are now stepping up their marketing efforts to include traditional marketing, public relation Read More

Thanks to Laurel Delaney at http://borderbuster.blogspot.com/ The Global Small Business Blog for this link about how young entrepreneurs (and other graduates seeking good jobs) are heading to China. The story in The New York Times talks about the appeal of China because of lower cost of living and an expanding economy with a recession at home. Rea Read More

The best relationship you can build at work is with your boss. Most people come to work and focus their attention on building relationships with their co-workers and with their clients, but they don't even think about building a strong working relationship with their manager. The irony is— interactions with your boss can make or break the emotio Read More

If you look at the reasons behind Sharepoint's success, you can start to see a trend in what really drives sales. Here are a few strategies Sharepoint used. Read More

Recently we had a client ask us to help her recruit a couple of solid sales people to help her grow her business and free up her time to focus on her company's big picture strategy. Read More