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In today's market, the consumer is able to carry out the market research themselves, it is the customer that takes the sale to the provider rather than it being the other way round. However using a CRM solution you are able to track and monitor suspect and existing customer behaviour, points of con Read More

Continually working to find new clients is important for any business. Complacency is a small business killer. Here are 11 ways to find new clients. Read More

5 daily actions every business person should do to make sales. A daily sales action plan to follow to grow your sales and business. Read More

Sales team recruitment is a tough job for the sales management team, people are driven and determined to succeed at the interview but a few months down the line they fade. Here are 6 ways to spot the gem. Read More

Many solo small business owners ask me, "how can I get my product into retail stores?" This seemed like a great topic for a round up. Here are the questions and the answers to the most common problems solo small business owners face when trying to get their products into stores. Read More

An interesting article on the pitfalls of promoting a successful salesperson to a sales management position. It speaks about what drives a salesperson vs. what drives a sales manager and how those two different sets of motivations are not always transferable. Read More

No matter what we do, where we do it, or how we work on making it happen (or avoiding it) – we’re in sales. When we pull up to the keyboard in the morning and hammer out are next great blog post, we are selling. When we schedule our tweets for the week to come, we are selling. We have something to Read More

I was having coffee with a close friend, @francineallaire, this morning.  She's an outstanding sales professional.  As we often do, our conversation drifted Read More

For those of you with a background in Lean, TAKT Time is a familiar concept for manufacturing, but what’s the application to sales and marketing?

TAKT actually comes from the German word, Taktzeit, which refers to the cycle time, beat or rhythm. It’s a powerful concept for Lean manufacturing. Read More