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getting started with blogging and article marketing in 2006, a family member was attempting to get his new handyman business off the ground. Traditional advertsing was so expensive Read More

This almost seems as if it is a rhetorical question nowadays. Customers all seem to use their credit card. But for the business owner, accepting credit cards is often expensive - this is especially true if you use a merchant account that is ill suited to your business. Read More

While meditating on the issue of retaining and attracting people, I realised, that every organisation in every industry is facing the similar problem in the background of this truth, that the world is fast changing Read More

Employee training is one vital tool in building up and gearing a company towards success. That is why; managers and supervisors should actively participate in this endeavor.
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This research is long overdue and is set to take the hype out of all the social media talk by providing concrete data on how social media is actually used throughout the world. Read More

Facebook has gone nowhere but northwards these past few months. The number of users on their site has exploded from 5.5 million in 2005 to more than 400 million in 2010. A new infographic has sprung out to round up pretty much all of the interesting facts on Facebook.
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Call me a prude if you will, but I’ve had it with sellers who are totally clueless that they’re going too far, too fast in their initial meeting with me. The worst thing is, they have no idea how their actions are perceived.

Could you possibly be guilty of this promiscuous behavior? Read More

The credit card reform Congress passed last year ended “over limit” penalties –- typically $35 fees applied when cardholders charge more than their credit lines allow -– unless customers opt in. At least for consumers –- not so for business credit cards, which the CARD Act does not regulate at all. Now, with two sets of rules, confusion abounds. Read More

Ignoring or mishandling customers who complain can be the downfall of your company. Yet, unsatisfied customers, when satisfied, are ten times more loyal to the company than happy customers. In fact, they often become vocal brand ambassadors for the company. Includes Video and Top Ten List to capitalize upon this opportunity. Read More