ShawnHessinger commented on the following stories on BizSugar
Recession Recovery: 'VW' Ride Coming?
"I don't know which of your recovery profiles this fits into, Tony, but I'm going to predict a modest rebuilding by older companies that have survived and considerable growth by new companies or newer companies better equipped or even specifically designed to take advantage of the new economic landscape. This would include those that can perform some services downsized companies can no longer do internally."78% of Sales Are Lost Before You Make The Call!
"Thanks for the post, Josh. I hate to evoke Tim Ferriss's book "The 4-Hour Workweek" again here since I did it in another comment recently, but I think it's appropriate. Where Tim discusses time management, he talks about figuring out who most of your business is coming from, who is giving you the most trouble and how to embrace one group and drop the other."Why Can't I Remember Your Name?
"A great look at this problem and why it can happen. Though I once had trouble remembering names, I've since become much better at it. I suspect one of the keys is to focus on improving when you know it's not a natural strength. There are sometimes little tricks that will help you individually remember, like keeping record of the people you deal with and double and triple checking a name anytime you've forgotten it or are unsure."Globalpreneur: The Importance of Global Team Building in your Global Business
"Building global teams is simpler and less expensive than ever. Don't let national or geographical boundaries deter you. Use communications with all of the incredible tools available to get the right people even if they don't live right around the corner or even in your own country."The Problem With Under Promising and Over Delivering
"On the other hand, at times, a little bit can go a long way when it comes to exceeding expectations. My experience is that many customers simply want their problems solved when they arise without being told it's not part of your service or being charged more for a problem neither you or they could have anticipated. If it costs nothing but a bit of extra time to solve such a problem, do it. The best customers will never forget your efforts. "How to handle a customer that's gone nuclear.
"You probably shouldn't deal with problem customers. Tim Ferriss has a section on this in his book "The 4-Hour Workweek" in which he argues that the majority of complaints come from an unproductive group of customers who supply little or none of the revenue for your business. (Your own results may vary but you may want to do an independent survey of your customers sometime to find out how much the really annoying ones are actually contributing to your bottom line.) Tim suggests that you may find the problems they are giving you aren't worth the aggravation or waste of time they are causing for your day-to-day operations. "12 Most Annoying Types of Facebookers
"This may just be me, but Facebook does seem a lot less suited to simple business to business communications than, say, LinkedIn precisely because of all the trivial apps and because it seems biased towards letting you connect mostly with acquaintances. While technically LinkedIn's rules about connecting only with people you know would tend to be equally limiting, this is pretty much negated by the LinkedIn groups which include categories from a wide range of business, professional and other interests allowing you to meet people you don't know but share something in common with and then eventually connect. Though Facebook also has groups, a much smaller percentage seem related to professional or business interests. Don't get me wrong. I have definitely had business successes with Facebook. It just seems less friendly than other applications when used for these ends. "Subscribe
- News
- Blog
- Press Center
- Newsletter
Buttons and Widgets
- Legal
-
Privacy | Terms of Use
© 2007-2024 BizSugar.com.
Protecting Your Business from Bankrupt Customers
"Great post from a very informative site. Thanks for sharing."