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Plato famously said: “Wise men speak because they have something to say; Fools because they have to say something.” When you look around at successful entrepreneurs and successful people generally, you typically discover that the best leaders are also terrific communicators. Read More

When stressful situations come up, entrepreneurs and small business owners are faced with the same dilemma: fight or flight. Which should an entrepreneur choose? This post covers the science behind these choices. Read More

Aspiring entrepreneurs are often told to start a business by following their passion. Passion is exciting, contagious and interesting. We celebrate people who appear passionate. But passion can also be fleeting. Here are three reasons why passion might not be enough, in the long run. Read More

What do entrepreneurs and small business owners fear, and how can you take advantage of these fears to improve the success of your business? Here are four of the biggest and most debilitating fears that all entrepreneurs and small business owners experience. Read More

I’m a big fan of open offices, but I believe it’s extremely important to create an office plan that overcomes the many real challenges of open offices. Here are five strategies to help you get started. Read More

It is impossible to create a following, a customer base, or a strong team without having others support and believe in you and your product. Fortunately, persuasion can be learned. Here are three tips (backed by science) that can help you to become a master in the art of persuasion. Read More

In customer service, we hear many of the same phrases all day, everyday. As a self-proclaimed representative of the hoards of customer service workers out there, here are just a few of the things NOT to say when interacting with those of us who genuinely try to lend a hand… Read More

As customers, we often put our expectations in the hands of the customer service team. How do you, the customer, take charge of your own experience? 10 good tips here. Read More

Conferences, meetups and other public events offer many unique opportunities for entrepreneurs and small business owners to market their business. Yet many people turn down opportunities to speak in public. Here are five proven scientific tricks to being a better public speaker. Read More

Every small business owner has a lot to do but little time to accomplish everything. In the long run, successful small businesses find ways to improve their profitability (the amount of money remaining after all business expenses are paid). Here are eight practical tips that you can implement today Read More