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The keys to success for online and offline networking

The keys to success for online and offline networking - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4525 days ago
Made Hot by: on November 25, 2008 4:42 am
Everyone wants to know how to succeed in an online world of blogs, Twitter, and LinkedIn. The key is to understanding how your offline networking skills still apply in a social media world. Read More

Do you understand how sales intimacy really works?

Do you understand how sales intimacy really works? - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4526 days ago
Made Hot by: on November 21, 2008 7:32 pm
One of the rules of etiquette is that intimacy has a pace and a sequence. Some things are done only after other things, and usually with a certain elapsed time. Successful salespeople know that that exactly the same rules apply in sales. Read More

The Worst Business Advice of 2008

The Worst Business Advice of 2008 - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4533 days ago
Made Hot by: on November 15, 2008 12:41 am
Trusted relationships make your business run smoother and more profitably--but there's still a lot of business advice out there that boils down to systematically destroying your customers' trust. Which advice do you want to follow? Read More

Improve your sales with a Red Velvet Rope Policy

Improve your sales with a Red Velvet Rope Policy - http://trustedadvisor.com Avatar Posted by d2kd3k under Sales
From http://trustedadvisor.com 4535 days ago
Made Hot by: on November 13, 2008 3:28 am
The Red Velvet Rope Policy demands tough decisions about customers, but it can also create more customer value and satisfaction, and build a foundation of more loyal and profitable customers. Read More

Putting the “Signature” in a Signature Experience

Putting the “Signature” in a Signature Experience - http://customerinnovations.wordpress.com Avatar Posted by d2kd3k under Customer Service
From http://customerinnovations.wordpress.com 4535 days ago
Made Hot by: on November 13, 2008 3:12 am
Creating a customer signature experience isn't about your product or service touchpoint, it's about how your make your customers feel about themselves. Read More

10 Tips to Survive and Thrive in a Recession

10 Tips to Survive and Thrive in a Recession - http://trustedadvisor.com Avatar Posted by d2kd3k under Management
From http://trustedadvisor.com 4563 days ago
Made Hot by: on October 15, 2008 7:30 am
Worried about how your business can survive economic hard times? Try these 10 great ways you can take care of your customers, your employees and your business to survive and thrive in a down economy. Read More

Choose Words Carefully

Choose Words Carefully - http://www.lawconsultingblog.com Avatar Posted by d2kd3k under Sales
From http://www.lawconsultingblog.com 4653 days ago
Made Hot by: on July 18, 2008 1:21 am
I can't resist another reference to the Trust Equation as a way of introducing Cordell Parvin's Choose Words Carefully. Looking at the components of the Trust Equation (Credibility + Reliability + Intimacy) / Self-Orientation), trust is built largely through words. What about actions, you say? Absolutely! That's how Reliability is created — when a Read More

The More Meetings, The Less Trust

The More Meetings, The Less Trust - http://www.slowleadership.org Avatar Posted by d2kd3k under Management
From http://www.slowleadership.org 4653 days ago
Made Hot by: on July 18, 2008 1:21 am
The reason meetings are such a continual waste of time and energy is simple: pervasive distrust. And there's also a simple way to prove to your people who much you trust them. Read More

Trust and the $5 muffin refund

Trust and the $5 muffin refund - http://carpe-diem.typepad.com Avatar Posted by d2kd3k under Customer Service
From http://carpe-diem.typepad.com 4653 days ago
Made Hot by: on July 18, 2008 1:20 am
Bruce Rasmussen's engaging personal tale combines forthrightness and whimsy, beginning with a marketer's definition of trust (which he claims to paraphrase): "A can trust B if B has the opportunity to rip A off - and chooses not to do so." Embedded in a story about muffins are some pretty provocative questions that Bruce asks about our own or Read More
Sex, religion, and politics are widely taught as the three topics to avoid in any relationship. Paul McCord, who writes the Sales and Management Blog, begs to differ — at least on the political front. Paul invites an engaging discussion on the downsides of avoiding discussions of politics with sales prospects. Referring to the upcoming U.S. presid Read More
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