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There are probably tons of articles for what the CRM world is going to bring to the market this year… Perhaps you should read the ones from 2009 to see if the “predictions” were just a great wish list by analysts. Instead of predicting what CRM features are going to be popular or should be popular this year, I am going to take a different approach. Read More

Though there is some overlap in issues men and women face when starting a business, women entrepreneurs face unique challenges and concerns. Here are six tips that can help women with their most common business start-up issues Read More

Whether it's piles of old files that need to be thrown out or relationships that are no longer serving you, sometimes it's good to take stock on what's working and not working in your business. Here are three areas of your business you'll want to declutter Read More

Interview with John Jantsch author of The Referral Engine on how entrepreneurs can become a referral machine Read More

These are important mistakes many entrepreneurs make when entering into a partnership. This article also gives good, practical advice on how to avoid them Read More

First (and last) impressions matter

Research shows that customers remember the first and last moments of their interactions with you more vividly than the rest of it. Make sure the first and last elements of your customer interactions are a well-engineered, well documented process that all your team follow - because they are going to stick in the customer's memory Read More

Do you leave a message when you are cold calling a prospect? Here are 2 reasons and 5 tips to help you with the answer to this question Read More

hit read, over my business career, substantially over 10,000 assorted articles and lists about how anyone can be successful with a small business be it an autarkical business or a franchise Read More

There's a method to social media madness and surprisingly, there's also a workable equation that you can use to measure and increase profitable success. Learn how now Read More

As a youngster I used to hang out at the local arcades and play street fighter. It actually took quite a while before I attempted the first play, and only then because it happened to be quiet. The reason was that a few male friends had mentioned gaming strategie Read More