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What has been our biggest learning in our attempts to drive adoption of Social Media inside the corporation? Social Media is about People, not about Tools. Read More

This is a presentation on 10 startup to-dos – things that people should think about when starting a company. Read More

Todd Sattersten, author of Four Simple Lessons About Cost, Price, Margin and The Options Available to The 21st Century Business, was a guest on my radio show recently. I asked him: What are these 4 simple lessons about cost, price, margin and the options available to 21st century businesses? Read More

Technically, yes. You can have a person or ( God forbid! ) persons who are very sincere in their efforts to manipulate office politics for the advantage of a few. That few is always their few.
On the other hand, here are some resources and advice for bringing sincerity back to your office culture. Read More

Punishing employee bloggers is too often as effective as punishing the messenger. The issue may be what employees have been inspired to share whether on a blog or in person. Read More

I have long suspected that most business people cannot give a simple definition for the common term of business model.  It seems to be a nebulous and vague term that escapes most. Read More

3 metrics, just 3, that confirm you either are or are not serving your customers. You know customers, don't you? The ones who volunteer to give you their money. Read More

Do you own a small business? Are you having a hard time understanding Twitter? This is a great list of 20 tips on twitter's use for small business owners.

I'd add 4:

1). It's a conversation, just like at the Chamber receptions.
2). Introduce yourself and say 'hi', just like at the Chamber meetings. Translation: join twitter, fill out a profile and tweet 'hi'. Read More

Do you own a small business? Are you having a hard time understanding Twitter? Here's a great list to kickstart your way to joining Twitterville.

I'd add these tips:

1. It's just a conversation
2. Start by saying hi and introducing yourself (build a profile)
3. Listen more than you tweet.
4. Make it, tweets, about them...your followers.

Read More

My daughter is 4 years old and we've entered the wonderful world of "Why?". Every action and comment is followed with the question "Why?". Which is exactly what every small business owner should be doing. Read More