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Pew Research recently released a study that focuses on individuals’ online identities, which takes into consideration reputation management and what people are really using online social tools for. Flowtown has generously decided to highlight the most interesting findings from these reports in the graphic below. Read More

Over reliance on social media can give people the illusion of communication when at best it is nothing more than conversation. While it is important to be active in the space, it is also key to continue to execute core sales activities to ensure and benefit from communications with your buyers Read More

Customers go quiet… they just do. They may no longer buy a product or service, or they may have stopped interacting with the brand altogether Read More

There is no substitute for a good needs-analysis and a great diagnosis of your dream client’s problems. But doing so requires that you suspend filtering their experience through your own, that you not ignore their vision, that you understand the constraints and obstacles, and that you ask the hard questions Read More

Those who have become disillusioned with the online job search and have made a lot of efforts trying to find the job think that celebrities have always bee Read More

Hacking has been around as long as computers as a way to reconfigure or reprogram a system to give access to someone who otherwise shouldn’t have access. In the media, any electronics manipulation is often referred to as hacking, though “cracking” may often be more appropriate. Thanks to hacking, computer geeks can be cool and dangerous. Read More

Some people are just a bit too serious when it comes to selling, even if what you are selling is something big and important. Humour is key to human interaction, and if you believe that people buy from people, you need human interaction, you need humour Read More

One of my BizSugar friends, Susan Oakes of Marketing for Business Success, took me to task for my use of Expert in 8 Ways to Become an Expert in Internet Marketing. Our discussion, available here on BizSugar, centered on whether being an expert is necessary in all cases.

Her question really got me thinking Read More

Would it surprise you to learn that startup activity in the U.S. is at it's highest point in 14 years even topping the activity during the famed DotCom boom? A report from the Kauffman Index of Entrepreneurial Activity relates this very fascinating statistic and raises questions (at least in some minds) about whether we really need to use more tax payer money to encourage loans for small business Read More

As National Small Business Week draws to a close, we look back on highlights including these remarks from U.S. President Barack Obama. Obama talks about his administration's efforts to help small business grow through elimination of capital gains tax for some businesses and government funding to encourage more bank lending Read More