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How to Pitch Your Business to Friends and Family: It's important to preserve relationships and protect everyone involved when tapping your family tree for funding Read More

Building better customer relationships is not just something that would be nice to do – it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers – starting with the next contact you make.

The 101 ways in this book are all about people and how they react or respond to others. Most of the ways deal with common courtesies that anyone would appreciate – for example, keep the customer in the communications loop, don’t put customers on hold, be accessible to the customer and do what you say you will. All of the ways boil down to good, common sense Read More

If getting people to comment on your blog has been an ongoing problem, you may be interested in this advice specifically aimed at WordPress bloggers from Heather C. Stephens a.k.a. the "clever marketer" about how to give a very clear SEO incentive to those who leave comments on your blog. Heather has even gone so far as to create a badge and recommend that you use it to promote this incentive as a way of encouraging more comments. What is this incentive. Read Heather's post to find out more.. Read More

Despite our lackluster economic situation, we should never blame the recession for our franchise failure. Here are some reasons why established franchises fail Read More

Wisdom from a race care driver: “If everything seems under control, you’re just not going fast enough.” Mario Andrett Read More

Online marketer Chris Pirillo gives his tips on startup based on his own experience launching an online business over a decade ago. His number one tip? No one knows your small business the way you do, so make sure, above any advice you might receive from anyone else, that you understand fully what is involved in making your business a success and understand what it will take to accomplish this. Chris's advice does not negate getting advice from others, including successful entrepreneurs, or reading and gaining as much information as possible about the market you are seeking to enter or about the basics of running a small business in general. It's simply that, when it comes to starting your own business, you must view any advice you receive in the light of your own business model to decide what is likely to work for you and what is no Read More

And then I realized – with the numerous members – the Funk Brothers aren’t just a band – but a small community that made some of the best music in American history together. Don’t forget, there were, depending on your standard, between 13 and over 70 funk brothers. What are the lessons your community (online or off – it’s the same in my book) can take away from the Funk Brothers Read More

Diversity works. As interested business leaders, it is our role to keep diversity and inclusion at the forefront of corporate strategy conversations at a time when, due to changes in the economy, decreasing or eliminating these efforts are often a cost-cutting measure. Yet this is the time to delve deeper into the diversity and inclusion conversation so that when the economy turns, and our business models and talent look a bit different, we are poised to maximize new revenue opportunities and our human capital. Diversity works, and we were reminded this week that we must be continuously working at it Read More

These 3 Blogging Personality Traits is what you need to become a successful blogger, determination, networking and passion to make money from bloggin Read More

A strong value statement is critical. A weak one is a loud, clear signal for the buyer to press hard for a lower price. (They teach that at purchasing agent school.) Consider the following three scenarios Read More