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Social media has shaped how customers deal with businesses online. In this post, we will tell you why you should service customers through social media and how it can benefit your brand in the long run. Read More

Big Data is crucial in making better business decisions. Knowing what not to do in terms of collecting, managing and analyzing Big Data is essential to the success of your business. Read More

With a recent study showing that it takes 32 hours a month for a business to handle a single social media platform, it is not surprising that social media outsourcing has increased by 128% in just two years. Read More

This week’s roundup is dedicated to businessmen and aspiring entrepreneurs out there. Let’s talk news, guides, and tips on how to be on top of your accounting game. Read More

Noticed the #custserv and #custexp hashtags all over social media recenty? Saw a number of customer service personalities getting a little bit active on twitter? One reason, it was Customer Service Week! Here’s the latest on our weekly #custserv roundup: Read More

Here is a round-up of statistics that show how the outsourcing industry benefits not just the bottom line, but also people's quality of life, standards of living, and the global economy. Read More

Here are a few unique customer service strategies of companies that you can use for your own business for the holidays. Read More

Here's a list of 10 must-read blogs by experts, associations, former college professors, and members of professional networks that are geared specifically to provide accountants and auditors fresh insights and updated news and regulations on all matters accounting-related. Read More

These days, the number of small businesses using Big Data to lift their sales is rapidly growing in almost any sector. Here are some small firms who have improved their bottom-line results since embracing Big Data in their business processes. Read More

For a business to maintain operations, provide better services, and come up with new products, it needs to make profit. In any business, profit is always accompanied with certain losses. The key is to ensure that profit and loss management is done correctly to help businesses stay afloat and better Read More