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Hiring sale reps is never an easy proposition, there are as many techniques as there are job openings. Different questions asked in many ways allow people to at least feel good about their decision, if not always right. What is your favourite question when hiring a sales rep? Read More

Shane Gibson and Stephen Jagger lead the charge in teaching salespeople and business owners how to use social media to best effect. Check out their new book, Sociable! Read More

I'm sick up and fed with the misuse of the word "literally." Everywhere I turn, people are using the world "literally" as if it meant "figuratively." Salespeople are doing it, too. "I am hungry enough to literally eat an entire cow" means you can eat an entire cow. Don't say that unless Read More

Doyle Slayton, of Sales BlogCast, had a excellent post today--Is Sales Mindset Shifting?

Are Sales People Too Pushy?

He was pondering how sales people are beginning to think. His examples show an emerging sentiment that sales people are too pushing and customers resent their interruptions.

As a result, a lot of these perceptions are seeping into sales training and advice. Read More

I’ve been thinking about things, and you know how I get when I’ve been “thinking about things.” Of course, I have to share it with all of you and get your opinion!

I’m wondering about mindset, and how sales people think. To share what I mean, I’ve got a couple of examples… Read More

Do you always remember to thank your customers for dinner? After all, without customers, you don't eat! Read More

Those of you who follow me on Twitter will know I'm a big Hootsuite fan. I interviewed Ryan Holmes CEO of Invoke Media (the company that made Hootsuite) a few months ago about the Twitter app and I've been a loyal user ever since. It is a web based Twitter app, and actually if full used to it's capacity could be considered a Social CRM tool Read More

electing a domain name can give you a big head start in creating that perfect (sales producing) social media hub.

I have a personal bias towards picking a domain name that means something versus a clever brand name. I like to think this is a lesson learned by hard-knocks, take it from the guy who named his company Kaleidico. It is hard to build traffic to a word that means nothing and sets no Read More

This post explores when is it okay to sell based on price alone? When will it destroy you and your company? It all comes down to knowing your company's business strategy. Read More

True salesmanship in retail is all but disappeared in most sectors of the industry. Customer service and merchandising seems to rule the day at the mall. Not that customer service and merchandising aren't important, mind you, but what about the ancient art of face-to-face selling? Read More