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My wife lost her [old original 2G] iPhone, so we went to the AT&T store in Eagan, Minnesota to buy her a new [3Gs] iPhone. We encountered David Long, one of the best retail salespeople I've seen in a while. Read More

Self discipline is truly the foundational attribute of great performers, including great salespeople. It is this discipline that allows them to take the actions that some put off and most never take. It separates the top performers from the rest of the pack. More often than not, it allows those with less skills and more desire to outperform those with greater skill and less discipline. Read More

Sales Tip of the Day: This quick to read post talks about how to use your voice mail as part of your marketing. Read More

Online Video Marketing - Most powerful social media tool that companies should while preparing their internet marketing and social media strategies. Read More

Once upon a time, there was a small business marketing plan that lived in the back of a file cabinet. It never saw the light of day, never smelled the sweet air, never saw the colorful flyers. Read More

New surveys by the Franchise Research Institute and Franchise Business Review are helping small business people and other investors choose the right franchise, reports Richard Gibson of the Wall Street Journal. The new franchise satisfaction surveys are a resource for getting some feedback on franchises ahead of time to determine which business opportunity meets the potential franchisees goals an Read More

I noticed that a lot of people treat knowledge as a flat, one dimensional, equivalent thing where the whole aim of the game is to absorb. Absorb until you are full and continue keeping it to yourself. Read More

It’s not the easiest of tasks being a leader – yes, you do have the advantage of holding a fancy title and commanding the troops, but on the downside, when something goes wrong, you’re the first one in the firing line. To prove that you’re a good and capable leader, you need to show that you can handle adverse situations adroitly. Read More

It seems like no matter what consumers need these days, they have more than enough choices of where to go to obtain it. This is great news for the consumers of the world, but for small business owners it can be a nightmare when you suddenly realize that you're competing with the entire world once internet sales are considered. Read More

Many small businesses don't pay attention to effective business marketing. Sixty percent of start up businesses neglect marketing costs in their business plan. Read More