The author of the popular "how to deal with difficult customers" article lays out how to handle a customer who crosses the line into abusive and profane behavior. It's happened to all of us...
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Ritchelalms voted on the following stories on BizSugar
How to handle a customer that's gone nuclear.
Posted by adamnldt under SalesFrom http://www.davekahle.com 5539 days ago
Made Hot by: Peri on September 26, 2009 6:57 pm
12 Most Annoying Types of Facebookers
Posted by WayneLiew under Social MediaFrom http://edition.cnn.com 5539 days ago
Made Hot by: roseanderson on September 25, 2009 1:43 pm
Facebook can be a great tool, and an occasional annoyance. What kind of Facebooker are you? There are lots of fun, interesting people you're happy to talk to when they stroll up. Then there are the other people, the ones who make you cringe when you see them coming. This article is about those people.
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Time over Money
Posted by ritchelalms under StrategyFrom http://smallbizlessons.wordpress.com 5542 days ago
Entrepreneurs has their own business dreams and each strives to as much as possible materialize the business dream at an earliest possible time.
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14 Last-minute Small-business Tax Tips
Posted by ritchelalms under TaxesFrom http://news.alibaba.com 5542 days ago
Entrepreneurs have plenty on their plates without having to sweat tax season. In the following slides, Forbes.com rolls out handy, last-minute tax tips so that you can stay focused on what really matters: running your business.
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How to Increase Your Productivity Working from Home
Posted by ritchelalms under StrategyFrom http://bx.businessweek.com 5542 days ago
Made Hot by: tiroberts on September 24, 2009 2:42 am
Ah - work at home. A dream that turns into reality to many, including me. The idea of working in your pajamas and work as you like (and how you like it) is intriguing.
To me, working at home is freedom; working at home brings you more 'power' to control your life and money making endeavours.
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Seven Tips for Better Website Sales
Posted by ShawnHessinger under Online MarketingFrom http://www.hooverwebdesign.com 5543 days ago
Made Hot by: biancaaquino on September 21, 2009 7:16 pm
Whether you are an established business venturing into the world of online marketing or an e-commerce startup with nothing but a Website, a product and a dream, this article from online marketer Nikki Pilkington looks at why your efforts may not be generating the kinds of results you expected. Don't make the mistake of throwing in the towel or wr
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95 Percent Of Clicks Fraudulent
Posted by suzyQ under Online MarketingFrom http://www.mediapost.com 5543 days ago
Made Hot by: andynew on September 21, 2009 6:14 pm
Data released in a study conducted in July reveals that more than half of ad impressions and 95% of clicks in online ad buys were fraudulent. Click fraud continues to plague online advertising, but many just want to sweep it under the rug. Radar Research managing partner Marissa Gluck calls it "the dirty little secret of the online ad industry th
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Are You a Small Business Marketing "Gunna"
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5543 days ago
Made Hot by: on September 21, 2009 12:22 pm
When I was a junior Product Manager, members of the sales force would refer to another Product Manager as "Gunna". Although I am Australian, I had never heard this term before so I asked them what they meant, thinking to myself was this another corporate term I needed to know.
After they laughed at my naivete they explained that "Gunna" was
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5 Social Media Disasters
Posted by williswee under Social MediaFrom http://www.penn-olson.com 5543 days ago
Made Hot by: on September 21, 2009 3:27 pm
Social media has given consumers a whole new voice.
A recent study by Penn State's College of Information Sciences and Technology found that 20% of Twitter updates are either requests for product info, or responses to brand messages.
With that, companies better not give consumers anything bad to talk about.
As with the 5 case studies below, the
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What's the Purpose of Your Business Plan?
Posted by ShawnHessinger under ResourcesFrom http://www.youtube.com 5543 days ago
Made Hot by: tiroberts on September 21, 2009 1:22 pm
What's the purpose of your business plan? That depends on what you are using it for, says Clayton Christopher, founder and owner of Sweet Leaf Tea Company. Christopher says his company writes a new business plan every year but it isn't the kind used to raise money from investors. Though a document to raise money is one kind of business plan, ano
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