BizSugar.com › User › sannwood › Voted

When it comes to online engagement and performance, consistency is important. Here are some reasons why: Read More

Brian Morris explains how customer support is changing in the new age and how building a strong foundation is the best way to start. Read More

There’s still a large population out there that rarely shops online. As a result, you have to make your checkout process as simple as possible or else you may risk alienating those who don’t know what they are doing. Read More

I’m sure you have all been frustrated at least once at not being able to get the Internet domain name you want for your company. Who owns all of these names, and should you ever buy one for a premium? The simple answer is that if you want to be found and remembered on the Web, the perfect domain na Read More

Unfortunately in business, the benefits and risks are not always obvious. Quick and fun risk analysis can be done on anything that involves spending time or money. Read More

I’m sure you have noticed the customer has gained more and more power each day in how they influence our businesses. The customer’s voice has never had more of an impact than now! With a renewed energy through the tools the Internet provides, it’s not too far of a stretch to think only a handful of Read More

Last week, you were successfully running a very profitable $5 million company. Then, the unthinkable happened. You lost your largest customer. Unfortunately, without them, you are now running an unprofitable $2 million company. What are the first steps to take to rebuild your business? Read More

Customer turnover is a fact of life in business. But studies show that if you increase customer retention by just 5 percent, you could increase profits by 25 percent or more. One great way to boost your customer retention program is to communicate with your different customer segments in different Read More

What coupons should online merchants offer? What makes a "killer coupon"? What should coupon landing pages cover? All of these (and more) questions are answered here. Read More

Should you write content for search engines or visitors? You need traffic from Google but it's got to be useful or your site won't convert, won't sell. Here's a quick look at this false dilema and how to make search engine friendly content that users love. Read More