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A joyless, pessimistic, or even realist sales manager does nothing to encourage the optimistic fighting spirit a sales force needs to win. Read More

Many sales people see labour Day as just the last long weekend of the summer. The ones who consistently deliver see it as an opportunity to celebrate the labour they put into winning. Read More

A comment on one of my recent posts about forecasting really got me thinking. Here’s the comment, “Managers, grow a backbone. Hold your people accountable and stop accepting excuses.” My knee-jerk reaction was violent agreement. Read More

Part of what separates great sales people from the pack is their ability to be regimented in their actions across the cycle, not just in those activities they like. While this may present itself differently based on the person and what they sell, at the core are always discipline and accountabilit Read More

About fifteen years ago, I ran across a paper written by Arie De Geuss, then chief of corporate planning for Royal Dutch Shell. In it, he made one of those pithy observations that really capture the essence of sustained excellent performance. Insightful as he was at the time, it’s just not enough a Read More

Great salespeople exhibit great sales behaviors. This is true no mater where you go in the world, including the remote Tibetan mountain passes. What can you learn from the saleswomen of the Tibetan mountain passes? Read More

We all heard the expression "can't see the forest for the trees", in sales it sometimes translate to "can't deal with the message for the medium. Here is your chance to focus purely on the message, and win a contest in the process. Read More

The best of the sales managers and executives I’ve had the pleasure to work with tend to demand very few things. They expect a lot in terms of results, but are generally reluctant to lay out a long list of specific requirements. The single most common demand of the top-notch sales leader? A monthl Read More

Sometimes, stating the obvious is nothing more than that; merely verbalizing what everybody in the audience already knows. Sometimes, something is obvious to the speaker/writer, but is genuinely a novel concept for the audience. Sometimes, everybody already knows, but only a few actually practice the best practice Read More