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The largest and most successful businesses of the past have been traditionally driven by autocratic and powerful leaders who managed a highly structured organization of subordinates. I see that model changing today to one of team collaboration and decision making, per companies such as Amazon, Goog Read More

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are leading the way in these trends, on both the custome Read More

Many entrepreneurs still don’t understand that building a business culture today of doing good, like helping people (society) and planet (sustainability), is also a key to maximizing profit. Employees and customers alike are looking for meaning, not simply employment and commodity prices. Every com Read More

Most entrepreneurs believe they are “different,” but they can’t quite understand how. They usually explain it by insisting that they are driven to follow their passion, need to be their own boss, want to get rich quick, or want to change the world. I now believe that the roots of the difference may Read More

Most business advisors I know will say that writing a business plan is the first step to starting your own business, but I believe that a better first step is to do a self-analysis of your real drivers, strengths, and assumptions before committing to this lifestyle. As a result, you may tune your p Read More

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI, or customer acquisition cost (CAC). While I realize that a high level of certainty in these numbers is an elusive goal, the value of doing the work, and benchmarking your business against competitors Read More

There comes a time in the life of every business owner when you need to move on to something new, retire, or let your business go to someone with new energy and ideas. As a business advisor, I always have qualms about recommending this move, because the process of selling your business can generate Read More

Traditionally, the majority of entrepreneurs have been logical thinkers, problem solvers, with full attention to details. These are the stereotypical left-brain engineers. Yet I see a big shift from the knowledge age, with its left-brain foundation, to a critical focus today on visualization, creat Read More

As a business advisor, I strongly believe that continuous innovation and design thinking are the keys to long-term viability and success. A classic survey of design professionals shows strong agreement, but 92 percent expressed some lack of confidence in their organization’s design vision. They are Read More

During my many years of mentoring professionals and entrepreneurs in business, I more often see people focusing on how to get their ideas heard, than how to promote themselves. I’m convinced that great results are better than great ideas, and a great perception of you as a person is better than bot Read More