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Twitter will soon be removing accounts belonging to individuals who have managed to avoid a prior suspension.

In addition, Twitter will be suspending accounts that were previously suspended for abusive behavior. Read More

Are you looking to start an online ad campaign but not sure if you should use Google Adwords or Facebook Ads? In this video, I explain the differences between the two ad platforms and which one is best based on your business. Read More

Only 18% of businesses prioritise customer retention over customer acquisition. Find out the different methods you can use to create a customer for life. Read More

Customer satisfaction is what a business is all about. Obviously if there are no customers, there is no business. This is why it is very important that we know what our customer's wants or needs for them to be returning... Read More

Every business has some angry, emotional or difficult customers. While talking down an angry, frustrated customer will never be easy, there are proven techniques that make the process more effective, and less frustrating. Here's a good look at 8 of them.



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Your homepage is easily the most important element of your brand’s website. It’s the first thing visitors see when they click on your URL, and you don’t have very long to make an impression: Users typically leave a webpage within 10 to 20 seconds unless they see something worth sticking around for. Read More

Inspiration iѕ роwеrful ѕtuff. Inspired реорlе are fullу еnеrgiѕеd аnd сlеаrlу focused, whiсh mеаnѕ they аrе ѕtrоnglу mоtivаtеd аnd engaged in the асtiоn they take. Thеѕе аrе рrizеd ԛuаlitiеѕ in the workplace – a manager’s drеаm! – уеt inspired соllеаguеѕ are a rаritу.
Too mаnу managers аnd lеаdеr Read More

We live in a world where we expect almost instant gratification in most things.

Whether it’s social media feedback, sandwich delivery, or an Amazon Prime order, faster is better, and instant is best.8 Read More