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It is true that outsourcing is a good strategy for business aiming to lessen their costs. However, there are many things to be considered before putting yourself in it. Take time to weigh your options and follow these tips to help you succeed in creating an enhanced business through outsourcing. Read More

Social networks have grown by leaps and bounds, and will continue to do so in the coming years. With so much social media data to sift through, businesses have come to depend on listening platforms more heavily before drawing up any new marketing programs Read More

Are you ready to promote a culture of happiness among your customer service team? Here are five ways to achieve this. Read More

Aspiring businessmen can definitely come up with brilliant business plans to venture with. However, these ideas never come into fruition because of the thought of needing a huge amount of money for funding. Read More

As 2014 ended, marketers discussed business trends for 2015. As always, their predictions seemed more or less accurate and, in most cases, terribly obvious. For example, I’ve read that in 2015 marketing will “shift from globalization to personalization”. Sounds impressive, but wasn’t the concept of Read More

Big data is not just for big businesses. If you’re a small business, learn why you also need big data and how you can make it work for you. Read More

A new year is the ideal time for businesses to investigate customer service trends and evaluate practices that were successful within the past year. Look forward, though, by being aware of buying predictions and the wants and needs of customers to ensure your business is stepping into the new year Read More

Technology has been the biggest factor in how market research is being conducted today. New techniques are being adopted in an effort to come up with better reports, more accurate data, and highly relevant analysis. Read More

Wish to stay ahead in the call center business? Take note of these four trends that will be shaping the industry this year. Read More

What better way to learn a thing or two about handling your accounting or doing bookkeeping for your business than from the experts themselves? We round up ten bookkeeping tips from the experts straight from their Twitter accounts and we hope it helps you have a more concrete accounting set up for Read More