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Everybody talks about how important listening is in sales, but the real measure is how well one understands. Most sales people practice selective listening, which does not always lead to really "hearing" and understanding the buyer and they buyer's objectives. Read More

A business reputation can take years to build. It demands nurturing, cultivation and care. One businessman showed me how all of that work can go straight down the toilet in minutes flat. It's a story of the sweet sounds of the late, great Marvin Gaye, engine trouble, a tow truck and the "nightmare" car scenario. Read More

Have you ever watched a CNN or Fox News Channel report on a small business or entrepreneur talking about his or her company? Readers ask all the time how can I get my small business on CNN? If you’re a regular reader of this blog you know there are all kinds of ways to get this kind of publicity. Read More

Not every business can apply every one of these lessons. But, David Zinger (www.davidzinger.com) finds lessons about creating employee engagement from...2 boys and a sewer. Read More

Rumors are the bane of almost everyone in any organization. Only the person spreading the rumors benefits with a moment of prestige and attention. Here's a great set of options for How to Stop Rumors. Read More

'Like' is dominating our Facebook. Time to find out what is it and how it will affect your fan page engagement; including tips to access a complete fans list. Read More

How do you increase your sales? Potentially by walking a mile in your clients shoes. Includes several questions to ask you clients to help find out what is going on in their world. Read More

Author Joel D Canfield takes on the myth of multitasking. Is the plate-spinner multitasking? The answer may surprise you. Read More

Twenty-first Century Businesses are under constant threat of Cyber Attack. Professional trades such as Lawyers, Accountants, Real Estate Agents, Dentists, Doctors, etc. Read More

BizSugar is a proud sponsor of the SmallBiz Social Media Summit to be held in Hutchinson, Kansas June 4-6. Learn more about using social media to promote your small business and bring you more of the customers you want. Please read this post on the event with links to further information and a special opportunity for the BizSugar community. Read More