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Getting referred down is not the worst thing, depending what you make of it. Here are 3 musts to improve results and increase sales. Read More

What difference do top sales performers have that most others don't have? Read More

Readers where asked to contribute their best Twitter small business tips. The collected tips were compiled into one free downloadable PDF document. Read More

At times it is how consistent you are that makes you different more so than the things you do. Read More

The Scarlett Syndrome is spreading in business and unless you know the signs, you could be a victim of this problem. We share a few tips on how to cure this business problem and sell more today and be better prepared for the future. Read More

If you walk into a room of hard core sales hunters and say, “It's all about relationships,” your audience would likely cringe. Not necessarily because they don't like the idea, but because they can't relate to the concept. On the other hand, if you were to make the same statement in a room filled with account managers and business owners, you'd li Read More

I have been saving my weekly Twitter updates on Social Media and posting them on my blog as a weekly digest. This has become a bit of a social media meme for me. It's also there for those people that don't want to scroll through all my Twitter updates to get to my Social Media Tips. Here's my 20 Social Media Tips Under 140 Characters (Part 3): Read More

Tools are great and should be used by all in sales, but as a complement to skills and effort, not as a replacement. Read More

The most positive thing to be said of recessions is that they eventually end. As bad as the Great Depression and other downturns were — and for as long as they lasted— the country ultimately emerged stronger, and grew more prosperous after each one. This has led some to wonder if a recovery from today's recession is on its way. We are not out of t Read More

You know that your old clients and contacts are your best sources of new business and referrals. You've even got a pretty good “little black book” of names — people who already know, like and trust you. People who could be good sources of referrals or even new work with their companies. But there's a problem. You're hesitating. You haven' Read More