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Leaders walk a fine line between exuding confidence while simultaneously making decisions and updating their actions based on the best possible information. The best bosses, we argue, have what psychologists call the attitude of wisdom: They act with confidence, while doubting what they know. Read More

I have now read the first chapter, Concept Kick Start. The authors, Tim Berry and Sabrina Parsons, are presenting the material in a great way. I like the layout of the book and it is very easy to read, take notes in the margins, and you have an informative online tools section at the end of the chapter. After we have defined our business identity, I think it is time to do a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysi Read More

The first day of my business plan post series. We started to go through the time table for week 1 on page 3 in "3 Weeks to Startup" by Tim Berry and Sabrina Parsons.

Do you use a business planning software Read More

Here are the top 11 predictions for what social media will look like in 2012. Some of these items exist today in their early stages, but this list is about what I [Freddie Laker] believe will become the norm in 2012 Read More

We have a saying at my company: We like to see managers get "bloodied up a bit” before moving them into more prominent leadership roles. If we believe someone has management potential, we will intentionally put him in a situation where he will encounter extreme conflict, opposition, or just plain ambiguity (which in and of itself can be very stressful) Read More

The answer might seem "Yes!" There seems to be a finite limit to the subjects we have to work with...

Find out how Elizabethan-Era English poofy dresses and Bob's Big Boy can help!

A serious, whacky and irreverant look at the question: "Are Business-Bloggers Running Out of Things to Blog About?" Read More

Overheard tonight at a restaurant:
Customer: "If I don't like this ______ can I order something else?"
Server: Well, that depends on the manager. Some managers are great about allowing people to change orders if they don't like what they pick. The manager working tonight is IFFy. Read More

Romance is a number one selling genre for a reason - and that reason isn't Fabio.  Romance taps into human emotions and new product developer Kimber Chin, Founder of Business Romance, uses her career as a romance writer to help clients successfully launch winning products to eager new audiences Read More

The plot:

* scenario 1: new managers are not being challenged enough at work and change jobs often (due to lack of suitable training)

* scenario 2: quickly promoted managers may lack emotional competencies that would enable them to be effectively part of a team and create organizational change Read More

Sure, sending newsletters is a great way to send information to your customers, but what information are you getting back? You might think collecting information at subscription is the only way to get data out of your newsletter, but there are several other ways you can get your company newsletter to deliver valuable customer insights Read More