Just about everyday we hear or read that we should always under promise and over deliver with our customers. Whilst we need to delight our customers and strengthen our relationships, there are pitfalls that you may not be aware of.
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M4bmarketing submitted the following stories to BizSugar
The Problem With Under Promising and Over Delivering
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5328 days ago
Made Hot by: aliciatrinidad on September 25, 2009 12:43 pm
Is Your Definition of Customer Service The Same As Your Customers?
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5330 days ago
Made Hot by: CindyKing on September 23, 2009 1:01 pm
It is well known that providing customer service is vital in marketing your business for long term success. However, what does customer service really mean?
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Are You a Small Business Marketing "Gunna"
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5332 days ago
Made Hot by: on September 21, 2009 12:22 pm
When I was a junior Product Manager, members of the sales force would refer to another Product Manager as "Gunna". Although I am Australian, I had never heard this term before so I asked them what they meant, thinking to myself was this another corporate term I needed to know.
After they laughed at my naivete they explained that "Gunna" was
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How to Identify Your Key Point of Difference
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5336 days ago
Big business marketers know that one of the most important elements of a successful marketing plan is knowing what makes you stand out from your competition. Before they spend any money on marketing tactics they work out what sets them apart and importantly what is meaningful to their target market. Developing your brand positioning is very import
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Who are Your Most Valuable Customers?
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5342 days ago
Made Hot by: aliciatrinidad on September 12, 2009 2:21 am
Identifying which customers represent the greatest value to your business helps you develop an effective marketing plan and put in place the marketing strategies and marketing tactics to:
Retain your most valuable customers and keep them loyal, attract customers who have the same or similar characteristics to your most valuable customers.
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Warning, Warning— Danger Ahead!
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5344 days ago
Made Hot by: kimmendrez on September 10, 2009 11:38 am
Wouldn't life be easier if you an inbuilt warning system that you are approaching dangerous ground that could harm your business's growth. To be successful in marketing your small business you need to be able to read the warning signs so you can take the necessary action and avert the dangers.
The good news is that you can set up and run a sim
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5 Marketing Mistakes to Avoid When Attracting Customers
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5346 days ago
Making mistakes is part of business life, we all make them. The key is to learn from them or the best option is to avoid making them in the first place. Here are 5 common mistakes that could be stopping you from attracting your potential customers.
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Increase Your Marketing Expertise — Take Up a New Hobby
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5349 days ago
Made Hot by: lyceum on September 6, 2009 1:06 am
At one time I considered going back to University to get my MBA, however at this time I was also flying around the country and overseas for business. I enjoyed the buzz you get when an aircraft takes off and thought it would be even better flying a light plane. As I couldn't afford to do both I had to make a choice.
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The Importance of Having a Customer Database
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5351 days ago
Made Hot by: ShawnHessinger on September 2, 2009 1:48 pm
Do you have one? Or is your customer information hidden in lots of paper files? If you don't have a customer database, then you are missing out on an effective marketing tool that will help grow your business.
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Are Your Potential Customers Just Flirting With You?
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5353 days ago
Made Hot by: ritchelalms on August 31, 2009 1:51 pm
You have all probably met or even been a flirt at some time in your life.It can be no big deal if this happens in your social life, but in business it can waste a lot your time and money.What does a customer flirt typically do? Well, here are are a few examples:
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