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Building strong cross-cultural skills starts with learning to listen to all aspects of the communication. This is why you need to put aside your busy habits. Busy habits keep you from picking up the whole communication. The easiest way to improve your cross-cultural communication is simply to slow down and focus on the conversation. Read More

Retail selling can be difficult, but providing sales training for your staff on these collaborative sale methods will boost your sales effectiveness. Read More

Successful selling is more about quality than it is quantity. Read More

Erik Qualman's Social Media Revolution video raises questions with regards to international social media and how different countries will use social media in the future. As the social web brings us closer to each other, will there be a bigger cultural divide on social media in the future? I would love to hear your thoughts, questions and remark Read More

Social media is dozens of different platforms with different types of environments and atmospheres. Now add in the cultural differences in the social media platforms from different countries. Some social media platforms are more appealing to us than others. And others just do not feel right. Read More

For a real international sales advantage, you need to understand your international client at their own level, on their own terms and have an understanding that is deep enough to be meaningful. This means that you need to dig deep to understand the reasons behind any questions that pop up... and put your own cultural filters aside. Read More

Welcome to my Guy Kawasaki advice mash-up - my take on Guy's advice for entrepreneurs and CEOs that he offered during a couple of recent talks. These are ideas that can help you get your company's 'ducks all lined up' and your organization 'firing on all cylinders'. Read More

Let's imagine your customer has just purchased a new barbecue grill, or an entertainment center, or a sunroom. How should the salesperson handle this engagement opportunity? Read More

Success in creating a truly collaborative sales environment is determined by outlook and customer focus to drive success. Read More

Prospects are influenced by the subtle verbal and non-verbal behaviors of the salespeople they deal with. Read More