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As a business owner, you pay a lot of attention to the look of your business, whether it’s a beautifully designed website, polished product displays or a glossy brochure. But the words you choose to describe your business can have just as powerful an effect on your customers Read More

Over the last ten days sales managers in three major firms outlined how their sales process needed to be changed, it wasn’t working and in particular it wasn’t helping to generate new opportunities. Read More

Are you a Crow or Magpie - big in size but the slightest movement will scare you off forever more? Are you a Blackbird - spending all your time obsessed with wooing the ladies and staving off a single competitor? Read More

When I received my marketing degree 10 years ago, the coursework did not include classes for the types of marketing media that are available Read More

If you want to become a truly great salesperson, focus on the differentiations that make you and your product unique. Remember that YOU are Nature's greatest miracle! Read More

Some lead from the front and some lead from behind. If you want to lead your team to great results, you can't do it from behind a desk or spreadsheet. Read More

Everyone knows that the top 20% of salespeople generate 80% of the results. This is a surefire plan to not be bothered with the pressure of getting results or having to carry the bottom 80%. Here’s how to maintain your place in the bottom 80%. Read More

We've been talking a bit lately about working remotely, and collaborating over the Internet, and videoconferencing can be a big part of that. Today's guest post from Jeff Creech gives us 4 videoconferencing tips to have you looking and sounding your best during your next virtual meeting. Read More

Sales is getting too soft. This is not a call to return to the hard sell, but instead a reminder that the outcomes that we in sales want and need have not changed. Being professional and being too soft are two very different things. Read More

It's been the retailing story for years--and new research says it still is! Yes, online sales continue to soar, recession be damned. We were all probably at least vaguely aware of this phenomenon but to see it in such stark numbers astounds anew. Perhaps the most eye-opening figure of all is the average amount that an Internet shopper spent last year: $1,006.50. Read More