32
Vote
0 Comment

Your First Impression Is More Important Than You Think - Solvvy

Your First Impression Is More Important Than You Think - Solvvy - https://solvvy.com Avatar Posted by DorothyAtForty under Customer Service
From https://solvvy.com 2189 days ago
Made Hot by: Webdev1 on April 30, 2018 10:55 pm
I don't think it's news to anyone that first impressions play a crucial part in how customers and potential customers feel about your business, but maybe it's become so much of a cliche that we've become complacent on checking ourselves. It's easier to make a good impression than to correct a bad i Read More
46
Vote
6 Comment
Every business has some angry, emotional or difficult customers. While talking down an angry, frustrated customer will never be easy, there are proven techniques that make the process more effective, and less frustrating. Here's a good look at 8 of them.



Read More
31
Vote
0 Comment

How to Handle a Complaint

How to Handle a Complaint - https://corporatecoachgroup.com Avatar Posted by CorporateCoachG under Customer Service
From https://corporatecoachgroup.com 2218 days ago
Made Hot by: thecorneroffice on March 30, 2018 9:45 am
It is vital that all staff are taught how to handle complaints in a professional manner. Follow this six step method for handling complaints successfully and improve your overall customer service.

Read More
32
Vote
0 Comment

Sales & Happy People, Guaranteed: Customer Support That Works

Sales & Happy People, Guaranteed: Customer Support That Works - http://bit.ly Avatar Posted by SimchaLazarus under Customer Service
From http://bit.ly 2220 days ago
Made Hot by: MasterMinuteman on March 28, 2018 12:13 pm
Lightricks shares some of the strategies that they use to provide high-quality customer support leading to happy and loyal customers. Read More
27
Vote
5 Comment
‘Customer Experience’ (CX) is the measure of a customer’s opinion and sentiment towards your brand and the value it provides based on the customer’s entire journey, from first to current touchpoint.

So, how exactly does this translate to business success?

Again and again, people naturally gra Read More
24
Vote
0 Comment
I have the honor of co-chairing CRM Magazine’s annual event, CRM Evolution, alongside friend and leading independent CRM analyst Paul Greenberg. The conference takes place next month in Washington, DC, and features a host of influencers and thought leaders in areas like customer engagement, artifi Read More
22
Vote
0 Comment
It’s thought that a high-touch approach to customer success does not scale.

Here are the common objections:

* There aren’t enough hours in the day to personally oversee 10,000 users.
* Even if there were enough hours in the day, there aren’t enough of us to do it and still be profitable.
* Read More
32
Vote
0 Comment
Here are a few tips that will assist in improving your customer service with both – existing and new consumers.
#customerservice #happycustomers #business #entrepreneurship Read More
28
Vote
0 Comment
“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers is not enough anymore. If you really want a booming business, you have to create Raving Fans.” Read More
22
Vote
0 Comment

How to Combine Email Marketing With Live Chat

How to Combine Email Marketing With Live Chat - https://www.campaignmonitor.com Avatar Posted by sawarams under Customer Service
From https://www.campaignmonitor.com 2241 days ago
Made Hot by: Webdev1 on March 7, 2018 8:06 am
Increase conversions by 8 times when combining email marketing with live chat. See how to get your live chat users to become email subscribers. Read More
Subscribe
Latest Comments
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








Buttons and Widgets

Vote for this story at bizSugar.com BizSugar Contributor BizSugar Contributor BizSugar Contributor Sweet
All the top stories Featured in Alltop

SEO Company