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How to Optimize Training Efforts for the Millennial Workforce.
In this article, I will discuss what the challenges with training millennials and what you can do to fix the disconnect between traditional training methods and modern employees.
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Tactical Employee Retention Strategies to Reduce Staff Turnover.

While some attrition is natural in any business, an increase in departures will certainly raise eyebrows both internally and externally.

In this article, I will cover the main reasons for high employee turnover and what you can Read More

The problem with software adoption is connected to the knowledge transfer cycle and can affect both a) software vendors directly or b) implementation teams and instructional designers who introduce a new application. Read More

Given that 76% of millennials believe that professional development opportunities are one of the most important elements of company culture, it is not a surprise that modern companies have shown more interest in staff training and internal employee development. Read More

Customer Experience and Customer Success. Are they one in the same or are they two separate issues you need to tackle?

To better explain, let’s think back to 1971, when the first Starbucks opened in Seattle. At this point in time, Apollo 14 was launched to the moon, bell bottoms were storming th Read More

Why the user experience in enterprise applications often sucks and what you can do to immediately overcome the problem.

When it comes to UI and UX design, we tend to rely on particular patterns which are most likely to be intuitive and recognizable, to make sure that users can quickly find their Read More

“Initial purchase decisions are based on hope. Renewal decisions are based on experience.“

Renewals and Retention go hand in hand, but it is important to understand that you can’t have one without the other.

In the SaaS industry, a renewal is where the customer actively renews their contract Read More

Some innovation needs to be aimed at improving processes, efficiency, and profitability. But when it comes to digital transformation, changes must revolve around human beings and their expectations.

Let’s go through a quick overview of the steps that companies need to go through in order to star Read More

Digitalization in the workplace has directly influenced the employee onboarding experience. In order to unify communications across different business units and to ensure a positive onboarding experience during an expansion, it is necessary to deploy a employee training software to present standard Read More

Executing a solid software implementation plan doesn’t necessarily need to be a nightmare. But it often turns out being a quite stressful process that requires careful planning, and auditing for quality assurance. Read More