Swarmcontent submitted the following stories to BizSugar

We’re living in a world dominated by hyper-competition and this holds particularly true for etailers.

Now more than ever, online businesses that want to succeed must concentrate on the overall customer experience which starts from the discovery journey that leads people to a particular offer and Read More
We all know businesses must innovate to keep up with customer expectations.

From food companies reducing sodium in TV dinners for the health-conscious, to car manufacturers producing electric vehicles for the environmentally conscious, companies in every industry are required to keep up with mat Read More
On-screen interactive guidance is changing the way we use software exactly as GPS navigation systems changed the way we drive.

That’s why so many software vendors have already implemented them in their own solution as a valuable add-on to provide contextual help while large corporations have ado Read More
We covered six strategies that would help you implement immediate measures for customer retention strategy reform. Of the six, the fourth recommendation (“demonstrate product value”) gained some interest and sparked curiosity from our readers.

Because of this, we decided to write this post to ex Read More
Learning and Development went through dramatic changes over the past few years. Exactly as other areas such as talent acquisition, and onboarding, also Talent Management and Training have been radically transformed by the new market conditions, customer expectations, and the new need for a seamless Read More
You could be the founder of a SaaS startup, work as an L&D manager at a large enterprise, or be the Department Head in charge of numerous employees. However unique each of these roles and their respective duties are, there is one common liability binding each of these professions to the eLearning l Read More
The 2017 Temkin Group Employee Engagement Benchmark Study clearly shows that CX leaders have 60% more engaged employees.

Engagement is directly connected to the overall experience that shapes the attitude and behavior of employees at work.

Unsurprisingly, then, the more motivated and dedicate Read More
How to Meet the Demands for a Digital Customer Experience

We all know businesses must innovate to keep up with customer expectations.

From food companies reducing sodium in TV dinners for the health-conscious, to car manufacturers producing electric vehicles for the environmentally conscious, Read More
It must have happened to you: you’re working in a software and suddenly you don’t know how to proceed.

You know what you want to accomplish, but you’re not sure on how to reach your goal. Other times, whatever you’re trying to do simply doesn’t work.

In many cases, you look around and try to Read More
One of the problems that every elearning solution or staff training system needs to address is the issue of people who need to be retrained after a certain period of time.

This mainly occurs due to a well-known defined as Ebbinghaus forgetting curve. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!