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I often get questions about creating, maintaining, and optimizing an online presence from small businesses and non profits; how to get into search engine results, how to redesign an old site, what tools are available that are useful, inexpensive or free. Read More

hard work, selling, sales, bitter pill, prevolv Read More

Knowledge and ability mean nothing without action. With the credit crunch and the recession biting hard, sales people and business owners alike are becoming increasingly despondent and shying away from picking up the phone to customers for fear of hearing another no. Now is the time to pick up the phone and stay close to your customers. The com Read More

Sellers often get caught selling on price, and it is usually them who put price on the table not the buyer. They should be focusing on the real factors that impact the decision, and price is usually not at or neat the top of the list. Read More

Sales coaching is the No. 1 management activity that drives sales performance. The only problem is that managers have not been taught how to effectively coach. Coaching is a skill that takes time to perfect and unless effectively coached or trained managers make all types of mistakes. This is the 3rd in a series of coaching pitfalls that mangers s Read More

Once you have a process for qualifying leads, and you have a list that has gone through the process, don't rethink, follow through and engage. Read More

If you have friends who don't sell for a living, send them a link to this video so they can see what you go though! Read More

2009 I almost half over. Isn't it time you take a realistic look at you? Read More

A weekly round of observation, stumbles and bumps while strolling up both side of Sales Street. Read More

One of the biggest challenges I find clients have when trying to get more referrals is that their referrers (the people they've asked to introduce them to someone) struggle to make the introduction sound attractive to the potential client. By developing offers which your referrers can make to their clients, you change the relationship from doin Read More