Jkennedy submitted the following stories to BizSugar

Think verbal communication is the only necessary skill in sales? Think again! Author Ralph Allora discusses the need for excellent written communication as well. Read More

Is the Customer Always Right?

Is the Customer Always Right?  - http://jerrykennedy.com Avatar Posted by jkennedy under Customer Service
From http://jerrykennedy.com 4623 days ago
Made Hot by: ShawnHessinger on April 7, 2010 1:06 pm
Many salespeople and customer service reps operate under the illusion that customers are a pain to deal with. The real pain, though, is when there are NO customers. Read More
Bad customer service should never, under an circumstances, be tolerated. You have a right to expect excellent customer service, and it's time to demand that right. Read More
Want to sell more? Check out this simple, 2-step process that's GUARANTEED to help you sell more, no matter what you're selling. Read More
Becoming the greatest salesperson in the world wouldn't be possible without a little guidance along the path. Where can you get the guidance you need? Read More
Think you can effectively do two things at once? Think again! Brad Trnavsky and Jerry Kennedy discuss the myth of multi-tasking and its effect on the quality of your work. Read More
Plans and goals without action are dead before they're born. Procrastination is the enemy of success; learn how to feel the fear of failure and act anyway! Read More
Being the greatest in the world isn't easy; if it was, everyone would do it. If you want to be truly great, you have to keep growing! Read More
Laugh and the world laughs with you; weep and you weep alone. How can this phrase help you become the greatest salesperson in the world? Read More
Are you master of your emotional domain? Choosing your reactions and responses to the circumstances of your life is the key to greatness! Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!